CONNECTING EXTRAORDINARY TRAVEL BRANDS

With North America Travelers

Unlock North
American Potential

Our role is to connect extraordinary unique
brands and their products with exceptional
Travel Agents, their customers and travelers
who seek a more authentic and experience-
rich type of travel.

View Services

  • “Global Voyages Group is purpose built

    testimonial

    to deliver benefits of scale, best practices and a relentless performance-improvement focus to address the structural costs of going to market. Our integrated Platform of Marketing, Distribution, Channel Management and Reservations Services provide unmatched expertise, efficiency and effectiveness."

    --- David Giersdorf Global Voyages Group
  • “This is a very strategic market for us

    testimonial

    where Hurtigruten today has a small share. American travel and lifestyle trends are confirming a growing interest for nature, activity and experiential-based holiday experiences. A Hurtigruten voyage is positioned perfectly in that regard as it offers authentic experiences close to the Norwegian coastal culture and majestic natural scenery as well as the remote regions of the Arctic and Antarctica"

    --- Daniel Skjeldam, CEO Hurtigruten
  • “We have been extremely successful

    testimonial

    in establishing our destination-focused cruisetour product in the alumni and adult learning group markets in North America, and with our new relationship with GVG we believe we can introduce our style of cruising to a far wider audience of specialist Travel Agents and their enrichment-focused travel customers."

    --- David Yellow Voyages to Antiquity

about us

Global Voyages Group (GVG) provides a comprehensive, cost-effective and performance improving solution for Cruise Companies, Tour Operators and other Travel Industry Suppliers that seek improved performance in the all-important North America market. Led by a senior team with more than 100 years of combined Cruise, Tour and Travel management experience with many of the world’s leading brands, the GVG solution is built on a foundation of deep expertise,  integrated marketing technology, sales and distribution expansion and reservations services with unmatched category experience.

about

the process

Strategize

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We apply our deep expertise to your unique product objectives, opportunities and challenges.

Market

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Leverage best-in-class marketing technologies and key sellers to reach your potential customers.

Improve

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Reduce customer acquisition costs and improve yields.

Unlock The Potential of the North American Market

OUR RELATIONSHIP PORTFOLIO

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our services

Global Voyages Group was purpose-built to deliver benefits of scale, best practices and a relentless performance-improvement focus to address the structural costs of going to market in the Global Cruise and Travel Industry.

  • Marketing01
  • Sales02
  • Customer Service03
  • Strategic Planning04
  • Process Management05
  • Database Management06

Marketing

Database Management and Marketing; Online Marketing; Direct Marketing; Advertising/Public Relations; Social Media Management; Research and Reporting; Creative Development and Production Management.

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Sales

Account Development and Management; Training/Webinars; Sales Support; Sales Tools - Online Content and Digital Collateral; Sales Integration with Marketing and Call Center Functions.

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Customer Service

Experienced Specialty Products Team; Consumer Direct and Trade Channels; Inbound and Outbound; Phone, e-mail, click-to-chat systems; Cloud based Call Center system with full reporting.

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Strategic Planning

Integrated Marketing Technology Platform; Sales and Distribution Channel Management; Reservations and Business Processing; Business Development and Advisory Services; Value-Added Product Extensions and Enhancements.

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Process Management

Back-Office Management designed to ensure timely and accurate processes and clear separation of funds and sources of funds. We will actively coordinate the related processes with your Financial Team.

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Database Management

Database management, systems and data analysis, database segmentation, data normalization, e-mail list cleaning and qualifying, CRM integration, conversion tracking, optimized geo-targeting.

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AN INTEGRATED PARTNERSHIP

to achieve your North America Strategy

Contact us

320 120th Ave NE Suite 100
Bellevue, WA 98005 USA

425.637.8558
contact@globalvoyagesgroup.com

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